If your product is found to be faulty within 7 days of purchase, please contact Yeowchuan Hardware or by email to help@yeowchuan.com.my. We will recommend the best course of action to get the issue resolved. 

If your purchase is outside the 7 days period, you are still covered by the manufacturers warranty, the procedures for each of the main manufacturers is detailed below. Duration of warranties are on +603-9221 9633 varies from 1 month up to 12 months from date of purchase depending on the products and manufacturer which will be stated on the product page.


PLEASE NOTE – The warranty does not apply, where:
• Repairs have been made or attempted by others.
• Repairs are required because of normal wear and tear.
• The tool has been abused, misused or improperly maintained.
• Alterations have been made to the tool.

Welding machines

Our warranty covers only electric control board of the welding machines and repair work is only limit for one time only . Call +603-9221 9633 or email to help@yeowchuan.com.my , we will recommend the best course of action to get your issue rectified . Please note, you will require to provide your Yeowchuan Hardware invoice/cash sales bill as proof of purchase. You can always bring it over to our main office (16, Jalan Empat, Off Chan Sow Lin) for warranty or repair as we are one stop center for sales and service.


Other Tools

Call us on +603-9221 9633 or by email to help@yeowchuan.com.my .We will recommend the best course of action to get the your issue rectified. Please note that depending on the type of products and/or brands warranty coverage are varies. All products warranty are subject to each Manufacturer Warranty’s Terms and Conditions.